1) Guaranteeing Privacy
4) Monitoring Visitor Behavior
www.KlokkenDiscounter.nl uses various techniques to track who visits the website, how these visitors behave on the website, and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience. The information we collect through cookies includes, among other things, IP addresses, the type of browser, and the visited pages.
We also monitor where visitors first visit the website and from which page they leave. This information is kept anonymous and is not linked to other personal information.
www.KlokkenDiscounter.nl places cookies with visitors. We do this to collect information about the pages users visit on our website, to keep track of how often visitors return, and to see which pages perform well on the website. We also keep track of the information that the browser shares.
6) Disabling Cookies
You can choose to disable cookies by using the options in your browser. You can find more information about these options on your browser provider's website.
KlokkenDiscounter cares deeply about your privacy. We only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
Below, you can read about how we process your data, where we (or third parties) store it, the security techniques we use, and who has access to the data.
Web Store Software
Our web store is developed with software from Lightspeed. Personal data that you provide for our services is shared with this party. Lightspeed has access to your data to provide us with (technical) support, but they will never use your data for another purpose. Based on the agreement we have made with them, Lightspeed is obliged to take appropriate security measures. These security measures include the use of SSL encryption, a strong password policy, and secure data storage. Lightspeed reserves the right to share collected data within their own company and affiliated partners to further improve their services. Lightspeed adheres to the applicable legal retention periods for (personal) data.
Web Hosting and Email
We use web hosting and email services from Hostnet. Hostnet processes personal data on our behalf and does not use your data for its purposes. However, this party may collect metadata about the use of the services, which are not personal data. Hostnet has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Based on the agreement, Hostnet is obliged to maintain confidentiality.
To handle (part of) the payments in our web store, we use the MOLLIE platform. MOLLIE processes your name, address, and place of residence information, as well as your payment details, such as your bank account or credit card number. MOLLIE has taken appropriate technical and organizational measures to protect your personal data. MOLLIE reserves the right to use your data to further improve the service and to share (anonymized) data with third parties for that purpose. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of MOLLIE's services for which they engage third parties. MOLLIE does not keep your data longer than is allowed by the statutory retention periods.
WebwinkelKeur We collect reviews through the WebwinkelKeur platform. If you leave a review through WebwinkelKeur, you are required to provide your name, place of residence, and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its website. In some cases, WebwinkelKeur may contact you to provide an explanation for your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this data for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide the service, for which we have given WebwinkelKeur permission. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and Logistics
POSTNL When you place an order with us, it is our task to have your package delivered to you. We use POSTNL's services for the deliveries. Therefore, we need to share your name, address, and place of residence data with POSTNL. POSTNL uses this data solely for the purpose of executing the agreement. In case POSTNL engages subcontractors, POSTNL also provides your data to these parties.
Invoicing and Accounting
We use Lightspeed's services to maintain our administration and accounting. We share your name, address, and place of residence data and details related to your order for the administration of sales invoices. Your personal data is securely sent and stored. Lightspeed has taken the necessary technical and organizational measures to protect your data from loss and unauthorized use. Lightspeed is obliged to maintain confidentiality based on the agreement. Lightspeed does not use your personal data for other purposes than those described above.