Shipments within Europe are free of additional shipping costs if the order amount exceeds 65 euros.
In the Netherlands with POSTNL.
In Belgium with BPOST.
In Germany with Deutsche Post.
Article 7. Complaints, Liability, and Returns 7.3 The consumer has the right of cancellation within 14 working days after the product's delivery.
You have the right to cancel your order within 14 days of receiving it without specifying a reason. After cancellation, you have an additional 14 days to return the product. You will then receive a full refund, including shipping costs. Only the return costs from your home to the online store are at your expense.
These return costs in the Netherlands (PostNL) are approximately 7.25 euros for standard shipping (not insured against damage and loss) and 9.20 euros for registered shipping (insured against damage and loss) (Rates for standard dimensions of 100x50x50 cm according to PostNL, please check your carrier's website for exact rates for larger dimensions).
If you exercise your right of withdrawal, the product, along with all delivered accessories, and, if reasonably possible, in its original condition and packaging, will be returned to the entrepreneur.
To exercise this right, you can contact us at info@klokkendiscounter.
We will then refund the amount due within 14 days after receiving your return, provided that the product has been returned in good condition."