For contact with the customer service, you can send an email to [email protected].
You can also use the attached form.
Please fill in your details as completely as possible and specify how we can assist you.
We aim to respond to all inquiries within 24 hours.
If you have a complaint:
We recommend that you first make your complaints known to us by emailing [email protected].
If this does not lead to a solution, it is possible to register your dispute for mediation via the WebwinkelKeur Foundation.
Since February 15, 2016, consumers in the EU can also register complaints through the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr.
If your complaint is not being handled elsewhere, you are free to submit your complaint through the European Union's platform.
Thank you in advance.
Address: Weustenraadstraat 5 6271 HZ Maastricht
Email: [email protected]
Chamber of Commerce number: 14629154
VAT number: 8004.12.321.B01